Refund and Returns Policy

Our Commitment to you

At Harrison’s Diamonds & Designs it is with great p1ide and integrity that we exceed our customers expectations in service, selection and value. Our commitment is to offer knowledgeable, friendly service and provide the finest quality jewelry at the best price.

Layaway Terms and Conditions

Harrison’s offers a 6 month interest free layaway, with a minimum, non refundable, deposit of 20%. In consideration of this merchandise being set aside for me, 1 agree to make 6 monthly payments in equal amounts of $ (Agreed Amount). Cancelled layaways and/or failing to pay the balance at the end of the contracted time will result in a restocking fee of 15%. Also any alterations will be deducted from the customer’s balance and a store credit will be issued for the remaining monies paid.

Special Orders/Custom Work

We regret that special orders and custom work are not returnable, and that no refund or exchange can be made. All special orders/ custom work require a 50% non refundable deposit. A special order / custom work constitutes any jewelry, gemstone, watch or gift item ordered or altered at the client’s request.

Repair Take In

Harrison’s shall not be held responsible for:

  • Identification or condition of jewelry at time of receipt
  • Altered, treated, or enhanced diamonds and colored stones
  • Miss-marked or unmarked metals
  • Worn, fragile or damaged jewelry
  • Items left beyond 60 days of their completed date

Exchange Policy

Exchanges or store credits are gladly made within 30 days of purchase with original sales slip. Item(s) must be unused, unworn or unaltered, in 01iginal condition accompanied by any warranty cards and/or certifications. Special orders, completed layaways, modified and /or custom pieces are not returnable or exchangeable.

We will clean your jewelry purchased at Harrison’s Diamonds & Designs and check the settings free of charge. We recommend this be done at least twice a year.

Need Help?

Contact us at for questions related to refunds and returns.

Connect with Us

Connect with us at Harrison’s Diamonds and Designs for all your jewelry needs. From custom designs to repairs and appraisals, we’re dedicated to providing exceptional service and support. Reach out to us today and let us help you make your jewelry dreams a reality.